The Biltmore Hotel is renowned amongst the most luxury hotels of the world, and we endure many renovations to maintain that status. Recently, we remodeled our Fontana Restaurant’s exhibition kitchen and rebuilt our Golf Clubhouse. General Hotel & Restaurant Supply provided outstanding service in assisting with the design of these two projects. Not only did they procure the equipment needed on a timely basis and within budget, but the General Hotel team was consistently available to respond amiably to any questions we possessed, and was expeditious in resolving any problems that arose. We must make special mention of our account representative, whose sincere professionalism and utmost service contribute to the reason why we at the Biltmore are beyond satisfied with General Hotel & Restaurant Supply. We have and will continue to use General Hotel for much of our daily needs in operating our fine resort.
I have known Walter Simon, of General Hotel & Restaurant Supply, for 16 years. We have worked on many projects together, most recently the Trump National Doral. I have found him to be honest, conscientious, professional and thorough. Walter and his team bring many skills and abilities to the table. They are at the forefront of kitchen design and logistics. Walter’s many years of experience in the field coupled with his background in engineering ensure the project will be executed in a real world scenario with the utmost efficiency. General Hotel & Restaurant Supply will address and cover every facet of your project in regards to installation and diagrams. They use the latest “CAD” software to create accurate and scale documents that represent the finished product. It is my pleasure to recommend General Hotel & Restaurant Supply for all your commercial needs. Their proven track record, timeliness of service and integrity will enhance your operation.
Thru my involvement with six different brands you have helped to build over 100 restaurants for me and helped remodel them to the tune of 300 remodels. I guess that qualifies me to say I know your operation. The reason we keep coming back is because of the little extra services you have provided us over the years.Your design element is and will be essential to us. Your ability to advise us of what’s new and what is better energy-wise keeps us coming back. I’ve enjoyed the partnership in building that has formed over the last 29 years we have together built restaurants thru out Florida and thank you for your help and assistance.My best wishes to you for another 55 years of success!
Nosotros estamos muy agradecidos por la ayuda que nos prestaste para realizar la compra de los materiales de la barra. Ya tenemos todos los pedidos y quedamos muy satisfechos. Espero quedemos en contacto para nuevos pedidos y para cualquier novedad. Muchas gracias. Saludos!
When we completely redesigned and remodeled our 8,000 square foot Hibiscus Golf Club in Naples, Florida, landing the General Hotel and Restaurant Supply design team was a God send for us. They transformed our existing golf club constructed in 1980 into a modern day wonder. We got everything we wanted and more. The design team was professional, knowledgeable, and helpful. Most of all they gave us the quality in furnishings and equipment that we needed, while adhering to our budget and saving us thousands of dollars. Thanks to the GHRS Design Team that worked so hard for us. We are proud of our new home and would welcome the opportunity to work with the General Team again.
General Hotel & Restaurant Supply has been a solid vendor partner of our property for many years. Not only have they delivered products on a timely basis, but also within my budgetary guidelines. I know that we can always count on seeing the newest trends and products presented to all departments. This helps us stay current and fresh for our guests. Our department heads know that if an emergency arises, General Hotel will be there for us.
Nancy Andrade, Owner – Islas Canarias Restaurante
Our family of locations and menu options are growing at a rapid pace. We need a supplier that can get us what we need, when we need it. General Hotel & Restaurant Supply provides an invaluable service to us by recommending better, and more efficient, equipment to help us achieve this goal. Their deliveries are on time and their product is of the highest quality, helping us to give our patrons a better overall dining experience. We are extremely pleased with the overall service that General has given our business over the years.
For many years General Hotel & Restaurant Supply has been one of the major vendors for Miccosukee Resort. The service and care that we receive from our account representative is outstanding. We are impressed with the timely response, the attention to every request, and the willingness and enthusiasm to provide us with the best product at the best price. Clearly General Hotel is the best choice for all of our hotel and restaurant supplies.
Working with General Hotel has been a very productive and successful experience. It is always a pleasure to work with General Hotel on our operational supplies for our property.
Food, Setting, and Service are the three cornerstones we incorporate into all of our consulting projects. General Hotel & Restaurant Supply has worked with us on several ventures to achieve this profile. They are very conversant on kitchen layout and efficiencies that help make the unit more profitable for ownership. I have personally worked with their design departments, on many of these projects. In each instance, the jobs came in on time and within budget. Their knowledge of equipment and new trends makes the working relationship very cost effective for MediterAsia®, SHGC and the client. Thank you for all you do,
We have a fast paced business and need a company that can keep up with the demands of the party rental industry. General Hotel has demonstrated this ability with us over the years. Recently, they introduced several cost-saving ideas that have helped us streamline our business. General Hotel has consistently shown us new products in both equipment and table top that help us provide more value to our clients.
As we expand our business and locations, General has been our partner in helping to ensure the profitability of our company. It is very important to me that my suppliers act as consultants on emerging industry trends and new equipment ideas. In fact, we continually receive updates from our salesperson on items that can improve our operations and help our bottom line. They even have an annual trade show that allows me to meet directly with the manufacturers to help make future buying decisions. Our staff has requested some tough customer service opportunities and General always comes through for us.
There are many words to express how the staff at General have contributed to the success of Riley McDermott’s; however, two words come easily to mind: Exceptional Service. General Hotel & Restaurant Supply has provided us with the highest level of professionalism and flexibility, surpassing all expectations. They were instrumental in helping us prepare for our grand opening, meeting any needs we had with nearly impossible deadlines. Without their dedication and commitment, we could not have done it. Their continued support and knowledge are very much appreciated and I look forward to working on many more exciting projects with them.