About General Hotel & Restaurant Supply


Our Affiliations:
Restaurant Kitchen with Stainless Equipment — Miami, FL — General Hotel & Restaurant Supply
At GENERAL HOTEL & RESTAURANT SUPPLY, we realize the satisfaction of our customer’s needs is our only true goal. Since 1955, we have taken our customer’s satisfaction personally, which has helped us to remain one of the leading restaurant equipment suppliers in the country for sixty years.

We are committed to providing superior value in our products and services on a continuing basis. We believe in building mutually beneficial and enduring relationships with all of our clients, based on conducting business activities with integrity and respect. The dedication of our professional staff has resulted in the development of a strong international reputation for high quality work, completed in time and within budget.

When you develop a project, it is usually the culmination of years of planning and dreaming. Our goal is to provide the staff and support services to help develop your ideas and concepts. We have literally thousands of years of cumulative experience which we employ for you. The finished product is the result of orchestrating our food facilities design, interior space planning, engineering, sales, expediting and installation personnel, with the sole purpose of implementing your ideas and concepts.

An efficient, functional design is the single most important factor in your facility, once your location is selected. Our award winning Design Team, made up of talented kitchen designers and creative hospitality designers, stands ready to provide the most modern, cost-effective facility within your budget. Complete food facilities design and interior space planning services are available.

An in-depth knowledge of trends in the market is combined with a blend of “time-tested” and “new technology” equipment to provide the best possible production facility. A number of awards gave been earned by our designers, including:
  • Restaurant And Institutions Design Award
  • Institutions/Volume Feeding Design Award
  • Food service Equipment & Supplies Magazine Project Of The Year

Our design team employs computer designed (CAD) equipment and programming to develop clear, precise documents for use by other members of our professional team and trades in the field. Interaction with other professionals on the design team is a critical factor in the successful completion of a project. The best available equipment is selected, reviewed, and tailored to meet the unique requirements of your menu, your concepts, and all other crucial factors. Once the design phase is completed, our specification and purchasing professionals assure the most cost-effective solutions for the items selected. Our volume purchasing capabilities enable our customers to benefit from very competitive pricing.

GENERAL HOTEL & RESTAURANT SUPPLY has been a leader in our industry and a premier kitchen equipment supplier for 60 years. We provide our clients with a complete package for all food service facilities. Whether our clients are planning a hotel or convention facilities, a health care operation, a coffee shop or fast food restaurant, our years of experience provide the tools to create the optimum food service facility.

Why Choose Us For International Restaurant Supplies?

We can take your job from CONCEPT to COMPLETION anywhere in the world!

We offer the international customer a complete array of services to ensure that your business secures the products that you need, at the prices you want and in a time frame that suits your particular opening dates.

We can simply supply the specific products that you’re looking for, or we can value engineer an efficient design, give you our product recommendations and coordinate the delivery and installation to your facility. We can do as much or as little as your project requires. 

Some of the services that we offer our international customers include:
  • A large modern showroom and warehouse facility located within minutes from international air and sea connections, we offer the international customer a reliable and responsible source of supply.
  • Sales Associates that are known throughout the industry for their high level of knowledge, expertise and above all their professionalism. Not only are they creative and resourceful when it comes to your budgets and limitations, but they stand behind our company commitment to fill your orders punctually and accurately. Let us bring our restaurant supply store to your door!
  • During our 60 years in business, we have developed relationships with most of the major industry brands. Not only, can we offer you a huge selection of products to choose from, but we can offer them to you at the best prices. Let us show you what works best in your particular country for exactly the results you are working to achieve.
  • We want to make your job easier! We will consolidate your orders from the various manufacturers in our warehouses, allowing you to ship all of your equipment and merchandise in the most cost effective manner.
  • We will inspect all of your products as they arrive at our warehouse to determine the accuracy of the delivery, the inclusion of all of the necessary additional parts and accessories, and most importantly, that everything has arrived without damage.
  • After a thorough inspection, we will repackage any items that need more reinforcement, additional padding or small items that may have been shipped alone. Our goal is to get your product to you in the shortest amount of time and in the best quality possible.
  • When it comes to exporting your purchases, transporting your product efficiently and competitively is crucial. Your product may be suited only for ocean shipping or only for air freight. We can recommend trust-worthy freight forwarders, that we have worked with and that specialize in your country or area of the world. We also can work with any freight forwarder that you choose or currently use.
  • When we deliver your merchandise to your freight forwarder, it is prepared and ready to be loaded right onto your container. We include all of the necessary documentation needed for your particular country.
  • Once your equipment has arrived at your location, we can recommend installation teams, in most countries, to set up and install all of your individual equipment pieces.
Our goal is to create the easiest process possible for our international customers. If there’s something you need, just let us know. No job is too big or too small. Contact us for more information or help with a current project. We look forward to working with you!

General Hotel is ServSafe Certified!

At General Hotel, we take food safety and sanitation procedures very seriously. It can be the life or death of any restaurant or food service facility. Most of our sales, technical and management teams are ServSafe Certified, the National Restaurant Association’s industry standard in food safety training. This guarantees that you are getting the most up to date information and access to the newest products needed to create a safe facility. We want to help you to create a safe atmosphere to ensure that your customers will not be at risk of contracting a food borne illness, or have a serious allergic reaction from your foods Food borne illness outbreaks can cause lengthy lawsuits and large liability claims, as well as misdemeanor convictions.

At General Hotel & Restaurant Supply, food safety and your customer’s health is our top priority.

Today, our biggest concern is that your facility is not only clean but sanitary. “Clean” only covers visible cleanliness, “Sanitary” includes the cleaning of invisible dirt and germs. Food borne illnesses can be caused by microorganisms, such as bacteria, yeast, mold, viruses and parasites that are impossible to see. In addition, with so many customers having a wide variety of serious food allergies, are you prepared to create an allergen-free zone in your kitchen? We can help!

What is HACCP?

HACCP (Hazard Analysis Critical Control Points) is a comprehensive program designed to maintain proper sanitation and reduce the risk and presence of food borne illness in food service establishments. At General Hotel, we will thoroughly evaluate your new or existing facility’s operation for HACCP complianceand safe food handling practices. Following the audit we will work with you and develop a customized HACCP plan to suit your particular establishment. This plan will help to reduce the risk of food borne illness from the time the first case of lettuce is received at your back door until the time when the last plate is washed. A variety of techniques ranging from employee training to operational surveillance can be utilized, as well a large number of food safety specific products to make the entire process easier for your staff.

Let us develop and implement the HACCP plan that is right for you!

The Basic Rules of Food Safety
  • Raw and cooked foods should be kept separated.
  • Raw vegetables should be washed thoroughly.
  • Employees should wash their hands and all utensils and cutting boards after handling uncooked foods.
  • Raw meat should be cooked to an internal temperature of 160F degrees; raw poultry to 180F degrees; and raw fish to 160F degrees.
  • Hot foods should be kept at a temperature above 140 F degrees.
  • Cold Prepared must be kept at or below 40F degrees.
Here’s a great way to remember the principles of proper sanitation: “Keep it Hot or Keep It Cold, Keep it Clean and Keep it Moving!”

Most Common Sources of Contamination:
  • Cross-contamination from raw to ready-to-eat food products
  • Human hands, coughs and sneezes, hair
  • Dirty aprons, smocks, wiping cloths
  • Improperly cleaned and sanitized equipment, cutting boards
  • Slicing machines, storage trays, utensils, scales
  • Improperly cooked foods permitted to cool slowly
  • Improper holding temperatures (40F – 140F)
Feel free to call any of our salespeople to personally customize a HACCP package and flow plan for your business! Contact us today!

What Our Clients Say About Us

"The Biltmore Hotel is renowned amongst the most luxury hotels of the world, and we endure many renovations to maintain that status. Recently, we remodeled our Fontana Restaurant’s exhibition kitchen and rebuilt our Golf Clubhouse. General Hotel & Restaurant Supply provided outstanding service in assisting with the design of these two projects. Not only did they procure the equipment needed on a timely basis and within budget, but the General Hotel team was consistently available to respond amiably to any questions we possessed, and was expeditious in resolving any problems that arose. We must make special mention of our account representative, whose sincere professionalism and utmost service contribute to the reason why we at the Biltmore are beyond satisfied with General Hotel & Restaurant Supply. We have and will continue to use General Hotel for much of our daily needs in operating our fine resort."

- Edmundo P., Chief Engineer – The Biltmore Hotel
"I have known Walter Simon, of General Hotel & Restaurant Supply, for 16 years. We have worked on many projects together, most recently the Trump National Doral. I have found him to be honest, conscientious, professional and thorough. Walter and his team bring many skills and abilities to the table. They are at the forefront of kitchen design and logistics. Walter’s many years of experience in the field coupled with his background in engineering ensure the project will be executed in a real world scenario with the utmost efficiency. General Hotel & Restaurant Supply will address and cover every facet of your project in regards to installation and diagrams. They use the latest “CAD” software to create accurate and scale documents that represent the finished product. It is my pleasure to recommend General Hotel & Restaurant Supply for all your commercial needs. Their proven track record, timeliness of service and integrity will enhance your operation."

- Gregory S., Executive Chef – Trump National Doral
"Thru my involvement with six different brands you have helped to build over 100 restaurants for me and helped remodel them to the tune of 300 remodels. I guess that qualifies me to say I know your operation. The reason we keep coming back is because of the little extra services you have provided us over the years.Your design element is and will be essential to us. Your ability to advise us of what’s new and what is better energy-wise keeps us coming back. I’ve enjoyed the partnership in building that has formed over the last 29 years we have together built restaurants thru out Florida and thank you for your help and assistance.My best wishes to you for another 55 years of success!"

- Bob L., Consultant to the Restaurant Business
"Nosotros estamos muy agradecidos por la ayuda que nos prestaste para realizar la compra de los materiales de la barra. Ya tenemos todos los pedidos y quedamos muy satisfechos. Espero quedemos en contacto para nuevos pedidos y para cualquier novedad. Muchas gracias. Saludos!"

- Christian R.
"When we completely redesigned and remodeled our 8,000 square foot Hibiscus Golf Club in Naples, Florida, landing the General Hotel and Restaurant Supply design team was a God send for us. They transformed our existing golf club constructed in 1980 into a modern day wonder. We got everything we wanted and more. The design team was professional, knowledgeable, and helpful. Most of all they gave us the quality in furnishings and equipment that we needed, while adhering to our budget and saving us thousands of dollars. Thanks to the GHRS Design Team that worked so hard for us. We are proud of our new home and would welcome the opportunity to work with the General Team again."

- Allan C., General Manager – Hibiscus Golf Club
"General Hotel & Restaurant Supply has been a solid vendor partner of our property for many years. Not only have they delivered products on a timely basis, but also within my budgetary guidelines. I know that we can always count on seeing the newest trends and products presented to all departments. This helps us stay current and fresh for our guests. Our department heads know that if an emergency arises, General Hotel will be there for us."

- Barbie O., Purchasing Manager – Intercontinental Hotel
"Our family of locations and menu options are growing at a rapid pace. We need a supplier that can get us what we need, when we need it. General Hotel & Restaurant Supply provides an invaluable service to us by recommending better, and more efficient, equipment to help us achieve this goal. Their deliveries are on time and their product is of the highest quality, helping us to give our patrons a better overall dining experience. We are extremely pleased with the overall service that General has given our business over the years."

- Nancy A., Owner – Islas Canarias Restaurante
"For many years General Hotel & Restaurant Supply has been one of the major vendors for Miccosukee Resort. The service and care that we receive from our account representative is outstanding. We are impressed with the timely response, the attention to every request, and the willingness and enthusiasm to provide us with the best product at the best price. Clearly General Hotel is the best choice for all of our hotel and restaurant supplies."

- Jenny R., Purchasing Manager – Miccosukee Resort & Gaming
"Working with General Hotel has been a very productive and successful experience. It is always a pleasure to work with General Hotel on our operational supplies for our property."

- Maxine Y. – Shula’s Hotel & Golf Club
"Food, Setting, and Service are the three cornerstones we incorporate into all of our consulting projects. General Hotel & Restaurant Supply has worked with us on several ventures to achieve this profile. They are very conversant on kitchen layout and efficiencies that help make the unit more profitable for ownership. I have personally worked with their design departments, on many of these projects. In each instance, the jobs came in on time and within budget. Their knowledge of equipment and new trends makes the working relationship very cost effective for MediterAsia®, SHGC and the client. Thank you for all you do,"

- Chef Michael B. J., CEO/Partner SHGC, Founder/President MediterAsia® – Strategic Hospitality Group, Corp.
"We have a fast paced business and need a company that can keep up with the demands of the party rental industry. General Hotel has demonstrated this ability with us over the years. Recently, they introduced several cost-saving ideas that have helped us streamline our business. General Hotel has consistently shown us new products in both equipment and table top that help us provide more value to our clients."

- Carlos M., Owner – Diamonette Party Rental
"As we expand our business and locations, General has been our partner in helping to ensure the profitability of our company. It is very important to me that my suppliers act as consultants on emerging industry trends and new equipment ideas. In fact, we continually receive updates from our salesperson on items that can improve our operations and help our bottom line. They even have an annual trade show that allows me to meet directly with the manufacturers to help make future buying decisions. Our staff has requested some tough customer service opportunities and General always comes through for us."

- Ramon R., Owner – Rey’s Pizza
"There are many words to express how the staff at General have contributed to the success of Riley McDermott’s; however, two words come easily to mind: Exceptional Service. General Hotel & Restaurant Supply has provided us with the highest level of professionalism and flexibility, surpassing all expectations. They were instrumental in helping us prepare for our grand opening, meeting any needs we had with nearly impossible deadlines. Without their dedication and commitment, we could not have done it. Their continued support and knowledge are very much appreciated and I look forward to working on many more exciting projects with them."

- Stephanie M., Event Coordinator – Riley McDermott’s
Share by: